2 Years of FREE Water Pump Replacements

To qualify for our free water pump replacement, customers must provide a video demonstrating that the water pump is not working. This process helps us gather valuable feedback and continuously improve our products. Please follow these steps to request a replacement:

Capture a clear video showing the non-functioning water pump.

Email the video to our customer support team at info@sashinco.com.

Include your order number and contact information in the email.

Our team will review your submission and, upon verification, send a replacement water pump at no cost to you. This offer is valid for 2 years after the product purchase.

By submitting your request, you help us enhance the quality and reliability of our products for all customers. Thank you for your cooperation and support.

We believe that every pet deserves the best, and we stand behind the quality of our products. That’s why we offer a 30-day, hassle-free money-back guarantee.

If you or your pet aren’t completely satisfied, just let us know—we’ll go the extra mile to make things right. Your happiness (and your pet’s) means everything to us!

For any questions or concerns, our friendly support team is available 24/7 at info@sashinco.com. We’re always here to help!